Terms of Service

Agreement to Terms

By accessing our website or receiving services at Highmark Dental Care - Shannon Skiba DDS LLC, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Dental Services

Treatment Consent

By scheduling an appointment and receiving treatment, you consent to the dental care recommended by Dr. Shannon Skiba and our dental team. We will always explain procedures and obtain specific consent before treatment.

Appointment Policy

• Please arrive on time for your scheduled appointments
• We require 24-hour notice for cancellations or rescheduling
• Repeated no-shows may result in a fee or inability to schedule future appointments
• Emergency appointments are available for urgent dental needs

Financial Responsibility

Payment Terms

Payment is due at the time of service unless other arrangements have been made. We accept:

• Cash, check, and major credit cards
• Many dental insurance plans (we will file claims on your behalf as a courtesy)
• Flexible payment arrangements for qualifying treatment

Insurance

While we will submit insurance claims as a courtesy, you are ultimately responsible for all charges not covered by your insurance plan. Insurance benefits are an agreement between you and your insurance company.

Patient Responsibilities

As a patient, you agree to:

• Provide accurate and complete health information
• Follow prescribed treatment plans and home care instructions
• Treat our staff with respect and courtesy
• Pay for services according to our financial policies
• Notify us of any changes to your contact or insurance information

Our Responsibilities

We commit to:

• Provide high-quality dental care in a safe, clean environment
• Respect your privacy and maintain confidentiality
• Explain treatment options and associated costs
• Maintain accurate dental records
• Address your concerns and questions promptly

Limitation of Liability

While we strive for excellent outcomes, dental treatment involves inherent risks. We are not liable for treatment outcomes that fall within the standard of care, allergic reactions to materials, or complications arising from pre-existing conditions or failure to follow post-treatment instructions.

Website Use

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Highmark Dental Care and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

Disclaimer

Information on our website is for educational purposes only and should not replace professional dental advice. Always consult with our dental team for diagnosis and treatment recommendations.

Text Messaging (SMS) Terms

If you opt in to our text messaging program, you agree to the following terms, which work together with our Privacy Policy:

• Program: Highmark Dental Care sends text messages such as appointment reminders, confirmations, scheduling, billing notifications, recare reminders, and practice updates.
• How to opt in: by submitting our online text message sign-up form, by providing and confirming your mobile number with our office, or by texting us first.
• Message frequency varies based on your appointments and account activity.
• Message and data rates may apply according to your mobile carrier and plan.
• To opt out, reply STOP to any message at any time. For help, reply HELP or call (770) 478-1001.
• Consent is not a condition of receiving dental care or any other service.
• Mobile carriers are not liable for delayed or undelivered messages.
• Your mobile information is never sold or shared with third parties or affiliates for marketing purposes. Text messaging opt-in data and consent are not shared with any third parties.

Governing Law

These Terms of Service are governed by the laws of the State of Georgia. Any disputes shall be resolved in the courts of Clayton County, Georgia.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and in our office. Continued use of our services after changes constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, please contact us:

Emergency Services

For dental emergencies outside of office hours, please call (770) 478-1001 for instructions. Life-threatening emergencies should be directed to 911 or your nearest emergency room.